Help Desk Services
When you contact our Help Desk, online or by phone, we"ll be able to securely interface with any computer in your office via the web and resolve most common issues - without having to take extra time to come to your office.
Online Support
To submit a Help Desk Service Request Online, please login to our Client Access Portal at http://support.zoomitsolutions.com
Our typical Help Desk response time is under 1 hour. Please not that Help Desk is available Monday thru Friday from 8:30 am to 5:30 pm pacific time. If you submit a Help Desk Service request after these hours, you will receive a call back the next business day.
Phone Support
You can also contact Zoom IT Solutions by telephone at 1-888-842-9188
If you are calling outside of regular business hours, you will hear instructions on how to contact our 24x7 support team.