Things We Do Better
Why most Small Businesses in the Bay Area Trust “Zoom IT Solutions”, to support and managed their Computer Network.
We are Proactive:
Unlike other computer support companies that wait for some thing to break so they can charge you more hourly fees, our goal is to make sure your computers don’t break down in the first place. So say goodbye to all that wasted time and lost productivity and just relax knowing that Zoom IT Solutions is monitoring your network 24 hours a day and 7 days a week
Guarantee a 30 Minute Response
Your network suddenly takes a turn for the worst, for whatever reason – Our Network Operations Center (NOC) will most likely be aware of the problem before you are. Either way, we will respond to your emergency in 30 minutes or less, guaranteed.
Flat-Fee Pricing Structure:
We use a “flat-fee” pricing structure, that brings you unlimited support. Our unique pricing model allows your company to easily and effectively budget for IT costs. There are no surprises at the end of the month, and no more hourly billing changes.
We Grow with your Business
Our computer support services are designed to easily scale as we help you grow your business. With our predictable pricing model, it is easy to understand the IT costs of bringing on an additional employee.
Trusted Partnerships
Zoom IT Solutions maintains an excellent relationships with Microsoft, VMWare, Citrix, Google and Meraki. Our engineers have earned certifications from many other vendors including Cisco and Apple. Additionally, our engineering team participates in a year-round continuing education program to ensure they are up-to-date with the newest trends in computer technology.
Less Expensive than hiring a Full-time IT Person
We are far less expensive than hiring a full-time IT person. Just run the numbers. By outsourcing your computer support to us, we can save you thousands of dollars on HR costs, salaries, taxes and benefits while giving you the expertise and experience of an entire IT department at 24 hours a day and 7 days a week
Help Desk
Call us as much as you want for immediate technical assistance. No more waiting hours for someone to call you back when you need help. Our certified engineers can asset you right over the phone, just call our toll-free support phone number 1.855.296.6648
Unconditional Satisfaction Guarantee with 100% refund
Expect total satisfaction with our Services and Solutions. If you are ever dissatisfied with any of our services, we will refund 100% of the service fee you have paid.
